Privacy Policy of our website(Raj Vape)
At Raj Vape, we respect your privacy and are committed to protecting the personal information you share with us. This policy explains what information we collect, how we use it, and the steps we take to keep it safe. We believe in transparency, so if you have any questions about this policy or our practices, don’t hesitate to reach out.
Information We Collect
When you interact with us—whether by browsing our site, creating an account, or making a purchase—we collect a few pieces of information to make your experience better. Here’s a rundown of the types of information we gather:
- Personal Info: This includes your name, address, email, and phone number—basically, anything you provide when you make a purchase or sign up for an account.
- Account Data: If you create an account with us, we store your username, password, and any other details you provide to make your future visits easier.
- Order Details: When you make a purchase, we keep a record of the transaction—what you bought, when, and where we sent it.
- Browsing Behavior: We also gather information about how you use our website—like the pages you visit and how long you stay. This helps us improve the site for everyone.
- Cookies: We use cookies to remember your preferences and enhance your browsing experience.
How We Use Your Information
We only use your information to improve your experience with us. Here’s how:
- Fulfilling Orders: We use your personal details to process and ship your orders, and to contact you if there are any issues.
- Improving Our Website: By looking at how people use our site, we can make it faster, easier, and more user-friendly.
- Customer Support: If you reach out with a question or problem, we’ll use your information to respond and resolve it.
- Marketing: If you’ve opted in, we may send you updates, special offers, and product news. But if you don’t want these emails, you can easily opt-out anytime.
Sharing Your Information
We value your trust and won’t sell or share your personal information with third parties for their own marketing. However, there are some instances where we do share your data:
- Service Providers: We partner with shipping companies, payment processors, and others who help us run our business. They only get the information they need to provide their services.
- Legal Obligations: If required by law or necessary to protect our rights, we may share your data with law enforcement or other authorities.
Keeping Your Information Safe
We take security seriously. We use industry-standard measures to protect your information, both during transmission and once it’s stored. While no system is 100% secure, we work hard to ensure that your data is as safe as possible.
Your Rights
It’s your information, and you have control over it. You can:
- Access Your Data: You can ask us for a copy of the information we have about you.
- Update or Correct Your Data: If anything’s wrong, let us know, and we’ll fix it.
- Delete Your Data: In some cases, you can request that we delete your personal information, and we’ll do our best to honor that (unless we’re required by law to keep it).
- Unsubscribe from Marketing: If you’d rather not receive promotional emails, just hit the unsubscribe link in any email we send you.
Cookies
Cookies help us understand how you’re using our site so we can make improvements. If you’d rather not have cookies track your behavior, you can adjust your browser settings to block them, though this may impact your experience on our site.
Changes to This Policy
We may update this privacy policy from time to time. If we make any significant changes, we’ll post them here, so you’ll always know what information we collect, how we use it, and when we might share it.
Contact Us
If you have any questions or concerns about our privacy practices, feel free to contact us:
- Email: rajvape.uae@gmail.com
- Phone: : +971559715828
- Address: Dragon Mart (dubai)
We’re here to help and appreciate your trust in us!